At iBird Chef, we believe that food is an essential part of any event. That's why we offer a wide range of catering services that are tailored to your needs. Our team of experienced chefs and servers are passionate about food and are dedicated to providing you and your guests with an unforgettable culinary experience. Whether you're planning a corporate event, a wedding, or a private party in the Bay Area or Seattle, we have the expertise and experience to make your event a success. From menu planning to service, we take care of every detail so that you can focus on enjoying your event.
The following catering terms and conditions manage customer expectations, streamline the booking process, and protect our business. By booking our services, you agree to these terms.
Pricing Policy & Catering Costs
We offer competitive and transparent catering pricing for all our catering packages.
- Service Fees & Gratuity: A catering service fee (typically 18-20%) will be added to your final invoice. This covers operational costs, administration, and setup, and is separate from discretionary staff gratuity.
- Taxes: All prices listed are subject to applicable state and local sales tax (CA and WA rates apply).
- Customization & Menu Finalization: Menus can be customized. Final menu selections, confirmed guest counts (the "guarantee"), and all necessary dietary accommodations (vegan, gluten-free, nut-free, Jain, etc.) are due a minimum of 7 business days before the event date. Price adjustments may occur for specialty items or late changes requested after this deadline.
- Minimum Order Values: Understanding our minimum order value helps you plan your budget.
- Delivery/Drop-off Orders: A minimum food order of $300 (plus fees/taxes) is required for delivery within our standard service area.
- Full-Service Events: A minimum spend of $1,500 to $2,500+ is typically required for full-service events depending on the day and season.
Delivery & Logistics
We manage all logistics seamlessly across the Bay Area and Seattle.
- Delivery Area & Surcharges: We offer delivery within a 7-mile radius of our kitchen/restaurant location (Fremont CA/Bellevue WA). Deliveries outside this catering delivery area, or requiring specific rush-hour transport into congested metro areas, may incur an additional location or congestion surcharge (typically $3.00/mile or a flat $50-$75 fee).
- Delivery Timeframes: Drop-off catering is scheduled within a one-hour delivery window. Full-service events include dedicated setup and breakdown times coordinated directly with your venue manager.
- Equipment:
- Drop-off: Includes disposable, high-quality platters and serving utensils. Chafing dishes are available for an additional rental fee or deposit.
- Full Service: Includes professional stainless steel chafing dishes, serving ware, and staff to manage the buffet or plated service. Premium china, flatware, and linens can be provided at an additional cost.
- Cleanup: Drop-off service assumes a designated drop-off area; hosts are responsible for final cleanup/disposal. Full-service packages include professional staff cleanup of the food station area.
Booking & Payment Terms
Our catering payment terms are straightforward to secure your event date efficiently.
- Booking Lead Time: To ensure the highest quality, we request bookings at least 2 weeks in advance, though peak dates require more notice.
- Deposit: A 50% non-refundable deposit is required at the time of booking to confirm your event date and secure our services. This acts as our catering cancellation policy retainer.
- Final Payment: The final balance of your invoice is due in full 3 business days (72 hours) before the event date. Payments can be made via credit card or ACH transfer. We do not accept cash or check payments on the day of the event.
Important Notes:
- Any optional services you choose (such as additional staff hours, premium rentals, or specific bespoke requests outside the standard package) will be itemized and billed separately. These are services you actively opt into, not hidden fees.
- This pricing structure ensures full compliance with California's pricing transparency laws, providing you with confidence and clarity.